Bringing Terror to Your Doorstep Worldwide
At Distortions Unlimited Shop, we understand that the anticipation of receiving your Halloween horrors is part of the thrill. That’s why we’ve engineered a global delivery system designed to transport your nightmares from our haunted workshop directly to your door, no matter where you reside in the world.
Note: We ship globally with the exception of select remote areas and parts of Asia. Please check during checkout if we deliver to your location.
Processing Your Order of Terror
Once you’ve selected the perfect instruments of fear from our collections—whether animatronics, costumes, displays, Frightronics, masks, props, or Shocktronics—our team of horror artisans springs into action. We carefully prepare each item for its journey, ensuring it arrives in pristine, terrifying condition.
All orders require 1-2 business days for processing before they ship. During high-volume seasons (particularly September and October), please allow for potential additional processing time as we ensure each product meets our exacting standards of horror excellence.
Shipping Options Designed for Fear Delivery
We offer two distinct shipping methods to accommodate your haunting timeline and budget:
Payment Methods We Accept
To make your purchase as convenient as unleashing terror, we accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Our Return Policy: When Nightmares Don’t Meet Expectations
While we’re confident our products will exceed your darkest expectations, we understand that sometimes a terror might not be the right fit for your haunting needs. We accept returns within 15 days of delivery. The item must be in original condition with all packaging intact. Please contact our customer service team at [email protected] to initiate a return.
Tracking Your Shipment of Scares
Once your order ships, you’ll receive a tracking number via email that allows you to follow your package’s journey from our nightmare factory to your location. Watch as your horrors cross continents and oceans, inching closer to their new haunted home.
Customs & Import Considerations
For international orders, please be aware that your country may impose import duties, taxes, or customs fees. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices. We declare all international shipments accurately as “Halloween Decorations” or “Novelty Items” to facilitate smooth customs processing.
Questions About Your Delivery?
Our customer service ghouls are standing by to assist with any shipping inquiries. Contact us at [email protected] and we’ll be delighted to help track your terror or answer any questions about our delivery process.